FAQs
How much is a decorated cookie?
The average range for a standard sized custom sugar cookie (approx 4"-5" big) is between $8-$15 per cookie depending on design difficulty and intricacy. Things like hand-cut shapes, painting, metallic elements, special packaging requests (ex. ribbons), and lettering will add to the cost per cookie. Custom mini cookies (approx 2" big) typically cost somewhere between $2-$5 per cookie, also based on design intricacy.
Because everything we do is custom order only there is no set price list. Prices are determined once we’ve spoken with you directly and finalized your design and quantity. If you would like a quote on your project, please fill out an order form here with as much information as you can!
Because everything we do is custom order only there is no set price list. Prices are determined once we’ve spoken with you directly and finalized your design and quantity. If you would like a quote on your project, please fill out an order form here with as much information as you can!
Do you have a storefront?
No we do not. We are a custom cake and cookie studio that does pickup and delivery only. All consultations are conducted through email or phone.
Do You accommodate dietary restrictions?
Unfortunately we do not accommodate any dietary restrictions at this time.
I have a nut (or other contact) allergy, do you accommodate?
If you are severely allergic to nuts, we would not recommend consuming any of our products because we work in a shared-kitchen facility that is not nut-free, and there is a high risk of cross contamination (this is true for all contact allergies). A full ingredient list can be provided upon request and all decorated cookies have their ingredients listed.
Do you have a minimum cookie order?
Our minimum cookie order is 6 cookies and they must all be the same design.
WHAT IS YOUR REFUND AND CANCELLATION POLICY?
Refund Policy: All food products are non-refundable, however, if you have an issue with your order, please email us explaining the situation and we will help out any way we can.
Cancellation Policy: Cancellations within 72 hours of your pickup/delivery date will result in full payment for the order. Cancellations within 1 week of your pickup/delivery date will result in retainment of your 50% deposit. Cancellations further out than 1 week qualify for a full refund.
Cancellation Policy: Cancellations within 72 hours of your pickup/delivery date will result in full payment for the order. Cancellations within 1 week of your pickup/delivery date will result in retainment of your 50% deposit. Cancellations further out than 1 week qualify for a full refund.
I HAVE A BUSINESS/COLLABORATION INQUIRY
We'd love to collaborate! For any business and collaboration inquiries, email us at alexis@cakesbylexi.com with all the information and we'll get right back to you.
HOW LONG DO DECORATED SUGAR COOKIES LAST?
In their heat-sealed bags at room temperature, our decorated sugar cookies will stay delicious for up to 3 weeks. If you'd like to preserve them longer than that, we recommend placing them in Ziploc bags in the freezer. Stored this way, they can be kept for up to 6 months! Just thaw and enjoy.
(there is a risk of damaging the icing designs when you freeze and thaw these cookies so be wary)
(there is a risk of damaging the icing designs when you freeze and thaw these cookies so be wary)
I HAVE A QUESTION NOT LISTED HERE
We're here to help. Feel free to email us with any questions or concerns you may have at alexis@cakesbylexi.com