ORDER FORM

​​CURRENT AVAILABILITY:

• We are currently accepting orders on a case-by-case basis!
• We reserve the right to deny any order.
• Please keep in mind that Alexis is a full-time university student and therefore we cannot take as many orders as we'd like to :(
• Submit an order form and we will respond within 48 hours!​

Before filling out a custom order form, please read EVERYTHING below:​

• we require at least 1 week's notice on all orders (ideally, reach out 2-3 weeks before your event)
• delivery is only available within NYC (we do not ship any food products–only merchandise)
• pickups are in Kips Bay, Manhattan​
• by default, all cookies are individually wrapped, heat sealed, with an ingredients sticker on the back. If you'd like them packaged differently, please indicate that in the order form
• please read all information below about deposits, cancellations, and refunds before proceeding!

​
​We will reply as soon as possible to further discuss design, price, and other details over email. 

For business and collaboration inquiries, please email alexis@cakesbylexi.com

Delivery Fees
Delivery fees vary depending on distance and size of order. We will discuss delivery fees with you. Pickups are arranged free of charge.

Deposits
A 50% deposit will be requested on all orders in order to secure your date and they are non-refundable within 1 week of the event.

​Cancellation Policy
Cancellations within 48 hours of the event will result in full payment of the order. Cancellations within 1 week of the event result in retainment of your 50% deposit. Cancellations further out than a week will receive a full refund.

​Refund Policy
All food orders are non-refundable, however, if you have an issue with your order, please email us at alexis@cakesbylexi.com and we will work with you to resolve it.