ORDER FORM

​​CORONAVIRUS UPDATE:

• We are currently accepting orders on a case-by-case basis!
  
• Submit an order form and we will let you know within 24 hours if we can accommodate your order!

Before filling out a custom order form, keep a few things in mind:​

• we require 1 week's notice on all orders
• delivery is only available within NYC (we do not ship)
• pickups are in Kips Bay, Manhattan​
• please read all information below about deposits, cancellations, and refunds before proceeding!

​
​We will reply as soon as possible to further discuss design, price, and other details over email. Visit the Portfolio tab to see what we've done before!

For business and collaboration inquiries, please email alexis@cakesbylexi.com

Estimated Delivery Fees
Delivery fees vary depending on distance and size of order. We will discuss delivery fees with you. Pickups can be arranged free of charge.

Deposits
A 50% deposit will be requested on all orders in order to secure your date and they are non-refundable within 1 week of the event.

​Cancellation Policy
Cancellations within 48 hours of the event will result in full payment for the order. Cancellations within 1 week of the event result in retainment of your 50% deposit. Cancellations further out than a week will receive a full refund.

​Refund Policy
All food orders are non-refundable, however, if you have an issue with your order, please email us at alexis@cakesbylexi.com and we will work with you to resolve it.