ORDER FORM

We are not making cakes at this time

Before filling out an order form, please read EVERYTHING below:​

• we require at least 1 week's notice on all orders
• delivery is only available within NYC (we do not ship any food products)
• pickups are in Murray Hill, Manhattan​
• by default, all cookies are individually wrapped. If you'd like them packaged differently, please indicate that in the order form
• we reserve the right to deny any order
• please read our Terms of Service

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​We will typically reply within 48 hours to further discuss details over email. 

Delivery Fees
Delivery fees vary depending on location and size of order. Quotes will be provided through email. Pickups are arranged free of charge.

Deposits
A 50% deposit will be requested on all orders in order to secure your date and they are non-refundable within
​1 week of the event.

​Cancellation Policy
Cancellations within 72 hours of the event will result in full payment of the order. Cancellations within 1 week of the event result in retainment of your 50% deposit.

​Cancellations further out than a week may qualify for a full refund on a case-by-case basis.

​Refund Policy
All food orders are non-refundable once received, however, if you have an issue with your order please email us at alexis@cakesbylexi.com and we will work with you to resolve it.